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Document Overview

Methods and Practices: Social Business Applications for the Smart Grid


Authors:	Casey Talon, Marcus Torchia
Document #	EI238118
Published	December, 2012
Document Type	Methods and Practices
Number of Pages	11
Number of Figures	1

Overview

This IDC Energy Insights report examines how social business tools help electric utilities engage residential customers in demand management programs to effectively incent consumption changes to support grid reliability and stability goals.

"Social business applications can help evolve customer communication and engagement efforts to successfully motivate changes in consumption through demand response and energy efficiency," said Casey Talon, senior analyst with IDC Energy Insights. "Such demand-side management efforts will help utilities maintain reliable and stable energy delivery by directing behavior changes."

IDC Energy Insights Opinion | In This Study | Situation Overview | Method Specifics | Future Outlook | Essential Guidance | Learn More

Subscriptions Covered:

IDC Energy Insights: Smart Demand Management Strategies , IDC Energy Insights: Smart Grid Operations Strategies , IDC Energy Insights: Smart Grid Strategies , IDC Energy Insights: Smart Metering and Communications Strategies

Companies Covered:

OPOWER, Inc., Facebook, Inc., Simple Energy

Regions Covered:

Topics Covered:

App stores, Applications, Mobility, Social networking, Software

Vertical Markets:

Electric, Energy, Smart Meter, Smart Grid, Utilities

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