Methods and Practices: Social Business Applications for the Smart Grid
|Authors:||Casey Talon, Marcus Torchia|
|Document Type||Methods and Practices|
|Number of Pages||11|
|Number of Figures||1|
This IDC Energy Insights report examines how social business tools help electric utilities engage residential customers in demand management programs to effectively incent consumption changes to support grid reliability and stability goals.
"Social business applications can help evolve customer communication and engagement efforts to successfully motivate changes in consumption through demand response and energy efficiency," said Casey Talon, senior analyst with IDC Energy Insights. "Such demand-side management efforts will help utilities maintain reliable and stable energy delivery by directing behavior changes."
IDC Energy Insights: Smart Demand Management Strategies , IDC Energy Insights: Smart Grid Operations Strategies , IDC Energy Insights: Smart Grid Strategies , IDC Energy Insights: Smart Metering and Communications Strategies
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