Business Strategy: The CIO Agenda: IT Solutions and Technology Priorities — Results from the Western European Utilities Survey 2012
|Authors:||Roberta Bigliani, Gaia Gallotti, Luiza Semernya|
|Document Type||Business Strategy|
|Number of Pages||48|
|Number of Figures||29|
This IDC Energy Insights study provides an analysis of the results of the annual IDC Energy Insights Survey, covering France, Germany, Italy, Spain, and the U.K. The analysis is focused on the utilities industry and on 117 interviews carried out between August to the end of October 2012. The purpose of this study is to understand plans to invest in IT solutions (both enterprise management and LoB solutions) and also investment plans on new technologies. This is the third study in a series of three, covering the survey carried out on utilities. The first study describes survey methodology, while the second analyzes ICT budget spending distribution and patterns in evolution, channel selection, and satisfaction with primary IT suppliers among utility enterprises in Western Europe.
"Utilities have never been more demanding of their solution investments, expecting cost reductions, enhanced efficiencies, and compliancy from future-proof solutions," said Gaia Gallotti, research manager, IDC Energy Insights. "Over the next 12 months, utilities expect heightened priority for their LoB solution investments, especially supply chain management solutions taking the lead, followed by environment, health, and safety (EH&S), engineering and design, billing, customer care, meter data management (MDM), and energy trading and risk management (ETRM)."
Analytic applications, Applications, Big Data, BlackBerry, Cloud Computing, Collaborative applications, Content management, Customer relationship management applications, Endpoint security, Engineering applications, Enterprise asset management, Enterprise resource management applications, Financial resource management, Hybrid clouds, Identity and access management, Media tablets, Messaging security, Mobility, Network security, Private cloud services, Public cloud services, Secure content and threat management, Security and vulnerability management software, Smartphone, Social business, Storage software, Supply chain management applications, Unified communications and collaboration, Web security, Web single sign-on
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